Our AI chatbot ELIVA, is shaping the future of customer service.
Discover ELIVA, the ultimate chatbot experience where product consultancy meets exceptional user support. Our intelligent virtual assistant is dedicated to providing personalized recommendations and ensuring a seamless shopping journey focused on your customer needs.
Unlock the full potential of ELIVA's powerful features.
More than just a chatbot, our package offers an enhanced user experience and personalized product consultancy, elevating your customers interactions to a whole new level.
AI Chatbot
One of our key features is a natural language-driven chatbot solution, which allows customers to interact with the chatbot using everyday language, making the conversation more intuitive and user-friendly.
Product Consultancy
We take online product consultancy to the next level by offering personalized product recommendations. Our chatbot provides tailored recommendations and expert advice based on individual preferences, helping customers make informed decisions and find the perfect products that meet their unique needs.
Customer Dashboard
We provide a comprehensive customer dashboard, providing you with complete control over your product data. With the dashboard, you can easily manage and update your product information, customize the chatbot's user journey to align with your brand, and gain valuable insights through data analytics to make data-driven decisions for your business.
Guided Selling
We focus on delivering an enhanced user journey with personalized shopping guidance.
24/7 Availability
We believe in providing round-the-clock support to your customers. With our chatbot, your customers can enjoy 24/7 availability, ensuring that assistance is just a message away, no matter the time or day. With our chatbot, they can get the assistance they need instantly, without any delays or the need to wait for business hours.
A problem we've identified and are tackling head-on.
Based on our extensive user and customer interviews, we have gained valuable insights that shape our approach.
"I was in need of detailed product information of a circuit board that was not specified in the description and the customer support didn’t respond. I haven’t bought the cb."
User
"Online product consultancy would specially help me when purchasing products I don’t have any knowledge or rare knowledge on the specifics."
User
"Usually I find that customer service via email takes a lot of time to answer and there might be misunderstandings."
User
"Managing all customer inquiries manually is a time-consuming process for us. We are actively exploring options to streamline this workload, including the possibility of hiring additional staff."
Customer
"Customers frequently have specific inquiries about our products that require personalized answers from our team."
Customer
"We frequently receive recurring questions about our products, highlighting the importance of finding a more efficient and effective way to address common inquiries."
Customer
Join our exclusive pilot program
We are currently seeking pilot customers for ELIVA, our innovative chatbot solution. As a pilot customer, you will have the exclusive opportunity to collaborate closely with us in developing a customized and unique solution tailored specifically to your business needs. Don't miss out on this limited opportunity to revolutionize your customer service and gain a competitive edge in the market.
Get all the essential information.
FAQ
How can I reach out to your team for further inquiries or to discuss potential collaboration opportunities?
You can contact us here: finn.kesper@tum.de
How many pilot customers are you currently accepting for your program?
We are currently accepting a limited number of pilot customers, with a focus on delivering individualized solutions. We have a maximum capacity of 5 pilot customers at the moment.
Which specific industries or sectors is your current focus?
We are currently focusing primarily on the e-commerce industry, leveraging our expertise to provide tailored solutions for online retail businesses.